The Top-Rated Business Phone Services for 2021

According to studies conducted by Future Market Insights in 2021, the number of corporate VoIP subscribers worldwide has reached an estimated 204.8 billion in recent years.

According to studies, an increasing number of entrepreneurs are going digital in almost every aspect of their business operations. Switching to a business phone service is one of these digital trends. There are numerous business phone service providers to choose from. By selecting the best business phone systems, you can focus more on growing your company. Read more about why phone services are necessary here. 

Business phone services have come a long way. Toll-free numbers, simple call routing, and unlimited SMS can all be obtained for a low monthly fee with the right services. Business VoIP phone services have surpassed traditional phone lines in popularity. VoIP is an abbreviation for voice over internet protocol, which means that these phone services make calls over the internet. This makes VoIP easier to set up, manage, and much less expensive than landline systems.

With the help of The Really Useful Information Company (TRUiC) we’ve broken down the best business phone services on the market below:

1. Nextiva – The Best for Out-of-Office Businesses

Nextiva is a market leader in business phone services for good reason. They provide dependable phone systems at an affordable price.

Among the features, tools, and hardware available with this phone service are:

  • A phone for your office
  • Conference phone systems
  • An app that allows you to manage phone calls, texts, and emails from your computer.
  • A mobile application for your smartphone
  • Integrations with major CRM platforms such as Salesforce and Hubspot

With Nextiva you have the option of using phones or downloading the app and using a headset from any device. Nextiva handles all security, allowing employees to work from anywhere without causing IT administrators headaches. While Nextiva’s physical hardware is excellent, its real strength lies in its tools for connecting your office, no matter where your team is located. You can use the same phone numbers you use at your office desk from the comfort of your own home with the Nextiva App. You can even use the same extensions as you would at work.

2. RingCentral – The Best for Text-Communicating Businesses

RingCentral is one of the industry’s most popular VoIP solutions. This is due to the fact that they provide an all-in-one phone service solution at a reasonable price. While their plans are excellent for standard VoIP phone service and video conferencing, they also provide unlimited business SMS and MMS across all plans. If your team relies on text messaging for day-to-day operations, this is a fantastic deal. This is useful, for example, if you want to send automated text message alerts to your team members on a regular basis.

RingCentral distinguishes itself by providing plans tailored specifically to small businesses. It is dependable, secure, and simple to use, and it provides a high-quality voice for crystal-clear calls. RingCentral is also reasonably priced. You can save more than 30% if you sign up for and prepay for an annual plan rather than a month-to-month contract. RingCentral is the way to go if your company wants to use text messaging for team communication and customer or client interactions.

3. TalkRoute – Best for businesses that need it all

Talkroute is a business phone service provider that uses voice over internet protocol (VoIP) to make small businesses appear larger than they are. For your business needs, they provide a plethora of features such as call routing, business hour settings, call forwarding, free number, hold music, SMS text messaging, visual voicemail, and much more.

Talkroute’s plans all include unlimited minutes to the United States and Canada. Customers rate Talkroute’s customer service positively, which is refreshing in an industry where many competitors have overwhelmingly negative reviews for difficult customer service experiences. Talkroute Basic, with a starting price of $19 for a softphone system without auto-attendant features, is ideal for entrepreneurs who only need a phone number and a few basic features to get started. Talkroute does not try to hide any fees or unexpected add-ons to their service.

Final Thought

A competent business phone system benefits both your clients and your employees. It is much easier to communicate with coworkers when you have a good structure in place. It enables employees to communicate critical information in a timely and effective manner.



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It's a little lonely being one of the two female writers here, but I do my best! You'll find me covering everything from relationships to the newest gadget I'm excited about.

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