My Experience Using JustAnswer – Is It Really Legit?


After seeing the JustAnswer advertisement everywhere, I finally decided to check it out. The website promised to provide answers to “any question,” and the thought of having access to advice from Experts at the click of a button was quite appealing.

I was skeptical about using JustAnswer at first, wondering whether it was legit, but decided to try it out after reading some positive reviews online. I wanted answers fast and was impressed with how quickly I got a response! I would definitely recommend it if you’re looking for an affordable way to get answers or gain expertise in any field.

What is JustAnswer?

JustAnswer is a website that provides access to professional assistance on a variety of topics. Whether you’re looking for help with tax questions, legal advice, or tips on how to fix your car, you can connect with professionals in their online community to get answers quickly and easily.

The professionals available on JustAnswer are qualified, verified Experts from all areas of expertise—nursing, doctors, mechanics, engineers, accountants and more—all backed by the JustAnswer Multi-Step Expert Quality Process, which includes credential verification and peer reviews.

JustAnswer is a monthly membership-based service. That means if you only have one question, you’ll need to cancel before the next billing period to avoid future charges.

My Experience with JustAnswer

In my personal experience, it didn’t take long to set up an account and find someone able to answer my questions. The first thing that surprised me was how quickly the Experts on the platform were able to get back to me with answers – usually within minutes.

The second thing that struck me was the sheer variety of specialists who were willing and able to provide insight into all sorts of topics, from math and physics to law and engineering. Many had years of experience on the platform – further evidence that JustAnswer is serious about its business model.

JustAnswer also includes statistics on each verified professional so you can quickly see how well they’re rated by other users. I was even able to mark the Experts I liked most as a favorite.

Access to Experts

JustAnswer gives access to a variety of specialists, which I found extremely helpful. They have answers to all sorts of questions, ranging from legal advice to engine problems, which made it easy to find someone who was highly qualified and knowledgeable in the area I needed help with. After asking a question, I usually got an initial response in 10 minutes or less, and they provided very detailed advice. Additionally, once an Expert answered my questions they were available for follow-ups at no additional cost. You also have the option of access to the Experts via call or text, which is very convenient if you’re on the go.

The convenience of Getting Answers Anytime

One of the main benefits of using JustAnswer is that you can get in touch with verified professionals anytime, no matter where you live or the time of day.

Another thing I like about JustAnswer is that you don’t have to disclose your full name in order to get help from an Expert. This means that you can seek solutions to your issues without worrying about your information being exposed online or getting into the wrong hands.

Overall, JustAnswer is an excellent source for finding solutions and getting quality answers quickly, no matter what your personal circumstances may be. The amount of availability across multiple areas was what impressed me most—I couldn’t believe how many people were willing and able to help, JustAnswer ensures that users like myself have access to resources that might be difficult to find otherwise, making it one of my go-to resources whenever I’m stuck.

 Answer Quality and Cost

In my experience, I found that most responses were accurate and well-informed. In researching for this article, I also found multiple reviews from other users stating that their queries had been successfully answered by an Expert in the right field. JustAnswer hosts professionals from renowned companies such as IBM, Oracle, Autodesk and Microsoft.

There are Experts for almost anything you could think to ask about on JustAnswer, ranging from accounting to toenail fungus removal. All of them must make it through the Multi-Step Quality Process, which includes peer reviews from other professionals in their field. Learning about how Experts are vetted really eased my concerns about JustAnswer being legit.

During my time with JustAnswer, most answers provided were helpful, and I didn’t need to go elsewhere for further information about my query.

JustAnswer is a monthly membership-based service, which gives you ongoing access to professionals who can answer your questions.

JustAnswer’s Experts cover over 150 categories and 700 specialties, all of which may require specific education, training, and certification. For that reason, the pricing varies by category—since you wouldn’t pay a lawyer the same as an electrician.

I noticed that some categories have more Experts than others—for example, there are less antiquities professionals than doctors—and when there are less Experts in a category, the answers can take a little longer.

If you only want a single question answered, it’s important that you cancel before the next billing period to make sure you don’t keep getting charged. The membership will continue until you cancel.  

So… Is JustAnswer Legit?

After my deep dive into JustAnswer and its services, I have no doubt in my mind that it is a legitimate platform that offers great value to customers who need quick and accurate answers to their questions.

The Experts on JustAnswer are knowledgeable, timely, and professional – not to mention pleasant to talk with. It is worth the subscription each month if only for peace of mind you get from knowing you have someone there to service your answers!

So, if you’re looking for comprehensive, quality advice on topics such as legal matters or the repairing of your car or computer – JustAnswer can be a great resource to utilize.

After my experience with JustAnswer, I can honestly say that it is a legitimate service and answer to many of our burning questions. Although the prices can be a bit steep for some, the convenience of having an Expert answer to your inquiries in record time is priceless.

I personally am overjoyed with the results I have had from using the service, and I would highly recommend it to anyone looking for an answer to a problem or query.

Having used the platform since late summer of 2020, I have come out with more than just reliable technical advice—I’ve gained insight into a prestigious community of tech geniuses providing guidance worldwide. Additionally, with enhanced knowledge about the inner-workings of JustAnswer’s system, I now feel empowered with greater confidence when making decisions about finding quality solutions for technical queries. This newfound expertise has helped me grow as an individual while simultaneously strengthening my understanding of the various areas in which technology can aid us all!

Ultimately, I offer a resounding affirmation that JustAnswer is indeed a legitimate platform offering its users high-quality services—all delivered by certified professionals passionate about delivering accurate solutions to customer questions. Its offerings make it well worth the membership each month, and provide timeless value regarding improved knowledge on technological topics. Thanks to JustAnswer, I feel better equipped than ever before while operating within today’s online‐dependent world which demands savvy problem‐solving skills across all industries!

My Final Thoughts on JustAnswer

In conclusion, I believe JustAnswer is a helpful resource for anyone with a quick question. However, this service should not be used as an all-encompassing source of legal or medical attention. While the Experts on JustAnswer can offer help about almost any topic, they cannot represent you in court, write prescriptions, or physically administer emergency care, and I would highly recommend seeking the help of your personal professionals as needed.

That being said, JustAnswer is useful when you are simply looking for a bit of clarification on something you’re working on yourself or need a quick opinion from someone who understands your unique situation. Plus there’s no commitment required—you can cancel any time! In my personal experience using the JustAnswer website, I had mixed results. All in all, though, I found this to be an incredibly convenient alternative to spending lots of money for professional advice in certain situations!

Frequently Asked Questions

Q: Is JustAnswer a legit service?
A: Yes, JustAnswer is a legitimate service. It is a website that connects you with Experts in dozens of different fields who are available to answer your questions.

Q: How much does JustAnswer cost?
A: JustAnswer is a membership-based service. You pay monthly for ongoing access to Experts. Monthly charges occur unless you cancel. For more details, you can visit JustAnswer’s Pricing page.

Q: How do I get started with JustAnswer?
A: To get started with JustAnswer, you will need to create an account. Once you have created an account, you can begin asking your questions and connecting with Experts who can provide you with answers.



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It's a little lonely being one of the two female writers here, but I do my best! You'll find me covering everything from relationships to the newest gadget I'm excited about.

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